Health and Safety Policy for Lissongrove Storage

At Lissongrove Storage, health and safety is a core part of how the facility operates every day. This policy sets out the principles and practices that help protect employees, customers, contractors, and visitors while they are on site. Our approach is based on prevention, awareness, and shared responsibility. By maintaining a safe environment, we support secure storage, efficient operations, and confidence in the service we provide.

The purpose of this policy is to reduce the risk of injury, damage, and unsafe behaviour across all storage areas, internal walkways, loading points, and work zones. It applies to all activity connected with the use of the storage facility, including arrivals, loading, unloading, movement of goods, and routine maintenance. Everyone using the premises is expected to act responsibly and to follow site rules, safety notices, and instructions from authorised staff.

We believe that a strong health and safety culture depends on clear standards and consistent action. That means identifying hazards early, reporting issues promptly, and keeping areas tidy and accessible. Safe working practices are not optional; they are an essential part of protecting people and property.

The company will take reasonable steps to ensure the premises are maintained in a condition that supports safe storage and movement. This includes keeping floors clear, managing clutter, checking lighting, and ensuring equipment is used correctly. In busy areas, special attention is given to reducing slip, trip, and collision risks. Staff are trained to recognise unsafe conditions and to respond quickly when hazards are found.

All individuals using the facility must act with care. This includes lifting items safely, avoiding overloading trolleys, and using suitable equipment for heavy or awkward goods. A safe storage policy also requires items to be stacked appropriately, with heavy goods placed where they are less likely to fall or shift. Damaged packaging, broken pallets, and unstable loads should be dealt with before they create danger.

Fire safety is a key part of the wider storage safety policy. Fire exits, alarms, extinguishers, and designated escape routes must remain unobstructed at all times. Flammable materials and hazardous substances must only be kept where permitted and in line with relevant handling requirements. No one should block safety equipment or interfere with warning systems, and any concern about fire risk should be reported immediately.

Security and health and safety are closely linked at Lissongrove Storage. Controlled access, clear identification of authorised users, and careful monitoring of activity help reduce the risk of unauthorised entry and unsafe incidents. Visitors and contractors must follow site procedures, sign in where required, and remain within permitted areas. If a person is unfamiliar with the premises, they should seek support before moving goods or operating equipment.

Accident and incident reporting is an important part of continuous improvement. Any injury, near miss, property damage, or unsafe condition should be reported as soon as possible so that action can be taken. Records help us understand patterns, improve controls, and prevent recurrence. Where necessary, operations may be paused while risks are assessed and corrective measures are introduced.

Training and supervision are essential to making this policy effective. Employees receive guidance appropriate to their duties, including manual handling, emergency response, equipment use, and safe site behaviour. Supervisors are responsible for ensuring standards are followed and for addressing poor practice quickly and fairly. Where work is carried out by contractors, they are expected to follow equivalent standards and demonstrate that their methods are safe.

The facility also promotes personal responsibility. Users should wear suitable clothing and footwear, take care when carrying items, and avoid behaviour that may endanger themselves or others. Running, distracting others, or using mobile devices in hazardous areas can increase risk and should be avoided. It is also important to respect warning signs, restricted zones, and any temporary arrangements introduced during maintenance or cleaning.

In the event of an emergency, everyone must follow the established response procedures without delay. This includes leaving the area safely, keeping access routes clear for responders, and following instructions from authorised personnel. Emergency arrangements are reviewed regularly so that they remain effective and suitable for the site. Where changes to operations create new risks, the policy and supporting controls will be updated accordingly.

We use regular inspections to support the storage facility health and safety policy. These checks help identify issues such as damaged fixtures, faulty lighting, unsafe stacking, blocked routes, or signs of wear that could affect safety. Findings are acted upon in a timely manner, and preventative maintenance is prioritised where needed. A clean, orderly, and well-managed environment is central to preventing harm.

Responsibilities and Commitment

Management is responsible for setting standards, providing resources, and ensuring that the policy is implemented effectively. Employees are responsible for following procedures and speaking up when they see a risk. Customers and visitors must cooperate with instructions and take reasonable care for their own safety and the safety of others. Contractors are expected to work safely and to respect site rules at all times.

Health and safety at Lissongrove Storage is a shared commitment that supports the smooth, secure, and responsible operation of the facility. By working together, maintaining awareness, and acting promptly on concerns, we can reduce risk and protect everyone who enters the site. This policy reflects our ongoing dedication to safe practices, reliable operations, and a respectful environment.

Safe storage management depends on vigilance, cooperation, and continual improvement. This policy will be reviewed regularly to ensure it remains effective, practical, and aligned with operational needs. Through consistent standards and careful attention to detail, Lissongrove Storage aims to provide a workplace and storage environment where safety remains a top priority.